Understanding Plans & Pricing

Choose the level of support that best fits your team's operational capacity:

• Growth (D.I.Y. — Do It Yourself) Full software access allowing you to manage everything in-house. Best for teams that have the dedicated personnel and time to run their own listings, bulk posting, and review reputation management.

• Scale (D.I.W.M. — Do It With Me) [Most Popular] Full software access paired with guided, hands-on support from the ProfilePilot team. We assist with bulk posting, accuracy checks, and review response coaching. Best for growing businesses that want expert guidance without fully handing off control.

• Enterprise (D.I.F.M. — Do It For Me) A fully managed concierge service. Our expert team takes over the daily execution of publishing, review responses, and local SEO strategy on your behalf, complete with a dedicated account manager. Best for large enterprises or highly time-poor operations.

You can structure your billing to optimize for flexibility or cost savings:

• Monthly Billing: Maximum flexibility with no long-term commitment. You can switch plans or cancel at any time.

• Annual Billing: Locks in a significantly lower per-location rate for a full 12 months, backed by a formal Service Level Agreement (SLA) guaranteeing 99.9% uptime, a 4-hour critical issue response, and quarterly business reviews.

How Annual Invoicing Works:

• 25 Locations or Fewer: Your organization is invoiced once upfront for the full 12-month period.

• More than 25 Locations: Your organization is invoiced monthly, but locked into the discounted annual rate.

What is Included in Every Plan:

• All connected social channels (Google, Facebook, Instagram) per location.

• Complete review monitoring and response workflows.

• Automated listing accuracy scoring and audits.

• The full Reporting suite (Executive, Locations, and Reputation).

• AI-powered review response generation (Included under a fair-use baseline; high-volume enterprise usage can be topped up if necessary).

• Zero Setup Fees: There are no setup fees for the Growth or Scale plans, and comprehensive onboarding is automatically included in the Enterprise (D.I.F.M.) price.

Optional Add-ons (Pay-As-You-Go): Once onboarded, you can activate premium add-ons directly from your dashboard. You strictly pay for what you use; these are never added automatically to your invoice.

• LocalSEO Grid Scans: Geo-grid ranking snapshots purchased in distinct credit blocks.

• Developer API Access: Metered, pay-as-you-go access to the ProfilePilot API.

As your business grows, your plan can adapt with you. To compare all available feature tiers side-by-side, visit profilepilotapp.com/pricing.

• Monthly Clients: You can switch plans at any time. Your new per-location rate and feature access will apply at the start of your next billing cycle.

• Annual Clients: You can upgrade your tier mid-term (the rate difference will be prorated). However, because annual plans lock in a steep discount, downgrades will only take effect at the end of your current 12-month contract period.

To initiate a plan change, simply contact our support team.

"Do I pay per channel?" Absolutely not. You pay a single flat rate per location. Connecting your Facebook or Instagram pages to a location will never trigger additional channel billing.

"Are there any hidden costs?" No. Your invoice is strictly your location count multiplied by your plan's rate. Optional add-ons (like LocalSEO Grid scans) are opt-in only and clearly itemized.

"What SLA do annual plans include?" Annual commitments include a 99.9% uptime guarantee, a 4-hour response time for critical platform issues, and quarterly business reviews. Enterprise (D.I.F.M.) clients also receive priority routing to their dedicated account manager.