Combined Report PDF Export

Where to find it: Navigate to Reports in the left sidebar. The blue "Combined Report PDF" card is at the top of the page, above the individual report cards.

What it includes: The combined PDF merges three sections in order: (1) Executive Summary with KPIs and AI narrative, (2) Location Performance with per-location metrics, (3) Reputation Health with ratings, response rates, and sentiment.

Setting up the export:

• Account (optional) — leave blank to include all accounts, or pick a specific Google account to scope all three sections

• Period Type — choose Month to pick a specific calendar month, or Days to use a rolling window (7, 30, 60, 90, 180, or 365 days)

• Select Month / Days — the third field changes based on Period Type: a month picker (year-month) or a days dropdown

Generating the PDF:

Click Generate in Background. The button changes to "Queueing…" briefly, then a status panel appears below showing the background job.

Background job progress:

The status panel updates automatically every 10 seconds and shows:

• Job ID (first 8 characters) — click it to pin that job as the selected one

• Status — queued → running → completed (or partial / failed)

• Progress — e.g. "2/3 sections completed"

• Completed sections — which of the three reports have finished

• Skipped sections — sections skipped after retries (will still appear in PDF if any data was collected)

• Email notification — sent / failed / pending (email is sent when ready, if enabled for your organisation)

• Error message — if the job failed, details appear here

Downloading the PDF:

When the job status is completed or partial, a Download button appears next to the job in the Recent background jobs list. Click it to save the merged PDF. The filename includes the date range and organisation name.

Partial reports:

If one section times out or fails (common for Executive Summary on accounts with 100+ locations), the job shows status "partial". The PDF still downloads with whichever sections completed successfully. Skipped sections are listed so you know what is missing.

Recent jobs list:

Below the status panel, a list of up to 20 recent background jobs is shown. Each row includes the account, date range, status, and progress. You can retry, cancel, or delete jobs from this list, and download any completed or partial job.

Email notifications:

When a job completes or partially completes, an email is sent to your account (if email delivery is enabled for your organisation). The email includes a direct download link and explains if any sections were skipped.

Tips:

• For large accounts with many locations, allow 2–5 minutes for the job to complete

• If a job fails entirely, use the Retry action in the recent jobs list

• Share the single merged PDF with clients instead of sending three separate files

• The Month period type is recommended for client reporting to align with calendar billing cycles