Plans & Pricing

Overview: ProfilePilot is priced per location per month. All channels (Google, Facebook, Instagram) are included in every plan — you are never charged extra for adding a channel. There are three tiers, each available on a monthly or annual billing cycle.

---

The three plans

Growth (D.I.Y — Do It Yourself)

Full software access so you manage everything yourself. Best for teams that are comfortable running their own listings, reputation, and social presence.

Scale (D.I.W.M — Done It With Me) *(Most Popular)*

Software access plus guided support from the ProfilePilot team — assisted posting, accuracy checks, and review response coaching. Best for growing businesses that want expertise without full hand-off.

Enterprise (D.I.F.M — Done It For Me)

Fully managed service — our team handles publishing, review responses, and local SEO execution on your behalf. Includes a dedicated account manager. Best for large or time-poor operations.

---

Monthly vs annual billing

• Monthly — flexible, no commitment. Switch or cancel any time.

• Annual — lower per-location rate locked in for 12 months, backed by a formal SLA (99.9% uptime, 4-hour critical response, quarterly business reviews). Billed monthly at the annual rate.

• Annual ≤25 locations: invoiced once upfront for the full 12-month period.

• Annual >25 locations: invoiced monthly at the annual rate.

---

What is included in every plan

• All connected channels (Google Business Profile, Facebook, Instagram)

• Review monitoring and response tools

• Listing accuracy scoring and reports

• Executive, Locations, and Reputation reports

• AI-powered review response generation (fair-use baseline; high-volume usage can be topped up)

• No setup fee on Growth or Scale; D.I.F.M onboarding is also included

---

Optional add-ons

Available inside the dashboard once you are onboarded — only pay for what you use:

• LocalSEO Grid scans — geo-grid ranking snapshots, purchased in credit blocks

• Developer API access — pay-as-you-go access to the ProfilePilot API

These are never added automatically and will not appear on your invoice unless you have activated them.

---

Switching plans

• Monthly clients — can switch plans at any time; the new rate applies from the next billing cycle.

• Annual clients — can upgrade mid-term (rate difference prorated); downgrades take effect at the end of the 12-month period.

To change your plan, contact support or visit profilepilotapp.com/pricing to see current pricing and start the change request.

---

Frequently asked questions

"Do I pay per channel?"

No — all channels are included at the flat per-location rate.

"Is there a setup fee?"

No setup fee for Growth or Scale. D.I.F.M onboarding is included in the Enterprise price.

"Are there hidden costs?"

No. Optional add-ons (LocalSEO Grid, API access) are opt-in only and shown clearly on your invoice when used.

"What SLA do annual plans include?"

99.9% uptime commitment, 4-hour critical issue response, and quarterly business reviews. D.I.F.M clients also receive a dedicated account manager.